JOB OFFER: Customer Service Assistant (F / M)

Position to be filled: Customer Service Assistant (F / M) on CDI

NORDWAYS, French designer and manufacturer of professional footwear based in Valence. Focused on people and their well-being, we have been supporting companies in the hotel and catering, catering, healthcare and medical sectors for more than 40 years.

To support our development, we are recruiting a Customer Service Assistant.

Within the sales department, you manage the company's switchboard and process incoming mails. You take care of the management of requests, complaints and requests for customer information and ensure the processing in part and / or in full after consultation of the related services if necessary.

You will also work on:

• The reporting of commercial data and the production of statistics (turnover, volume, etc.) requested by our customers.
• Updating prices, discounts and commercial conditions in the management tool as well as in all the supports necessary for the sale.
• Updating customer files.
• First-level commercial discovery before relays for sedentary salespeople.

Commercial training and / or management assistantship, you must justify validated experience in a similar function in a B to B environment.

• Mastery of Excel level II and sense of customer relationship expected,
• Oral and written comprehension of English is necessary for this function,
• Knowledge of EBP software appreciated.

Position to be filled quickly, 39 hours per week from Monday to Friday 

Annual gross remuneration : 22-24k €

Requirement, rigor, sense of adventure are the words that speak to you, join our team!

Send CV and cover letter to: [email protected]